More than ever, people rely on Uber for daily tasks like getting to and from work or social events. Even if you use Uber away from home, there’s always the possibility that you’ll be matched with the same Uber driver again. If there’s a reason you don’t want to see the driver again, how can you stop that from happening? How can you block an Uber driver?
How Do I Block a Driver on the Uber App?
To block an Uber driver, you must contact customer support and ask them to unpair the driver from your account in the system. When you give the driver a low rating, it may reduce the chances that you’ll be matched with the driver again, but this isn’t guaranteed. If you receive the same driver again, you can cancel your ride.
Blocking an Uber Driver
Unfortunately, there’s no easy way to block an Uber driver. You can’t simply pull up the driver in your account and hit the block button. Still, it’s possible to stop being paired with the same driver again. You’ll have to contact Uber. Also, you can cancel the ride if they’re assigned as your driver.
The most effective way to block an Uber driver is to give them a low rating and then contact Uber support. Report your concern, like dangerous driving behavior or harassment.
When you submit the information to Uber, specifically say that you don’t want to be paired with the driver again. Be direct – that you don’t want to be connected with the person in the future.
Just giving the driver a low rating may prevent another pairing, but this isn’t guaranteed. However, if you find that you are paired with the driver again, you may cancel the ride.
What Behaviors Would Justify Blocking an Uber Driver?
If you’re wondering if certain behavior is sufficient to justify blocking an Uber driver, the answer is yes, if the behavior makes you uncomfortable.
Examples of behaviors that would justify blocking an Uber driver include:
Non-compliance with community guidelines
Drivers must adhere to community guidelines. These guidelines cover a range of topics intended to help riders feel comfortable. For example, drug use and open containers of alcohol are never allowed while using Uber as a driver or passenger. In addition, a driver may not consume alcohol or drugs before using the platform.
Uber prohibits discrimination based on any protected status or refusing a trip because of a service animal. Any criminal behavior is also against the community guidelines.
If your driver does something that violates community guidelines, it is a warning sign. You’re justified in notifying Uber and asking not to have that driver again.
Driving Behavior
Motor vehicle accidents are a leading cause of death around the world. Choosing not to get in a vehicle with an unsafe driver may save your life. Driving behavior that would prompt a person to block an Uber driver may include speeding, unsafe lane changes, unsafe stopping and disembarking points and other traffic violations. In addition, a defective or unsafe vehicle may warrant blocking a driver, including failing to have working seatbelts.
Strange, Harassing or Threatening Behavior
Strange, Harassing or threatening behavior includes asking if you are single, asking where you live or suggesting that you meet after the ride is over. Drivers don’t need any personal information from you, and they shouldn’t ask for it. If they ask personal questions or try to contact you after the ride is over, you are justified in blocking the driver.
Personal Safety Issues
Maybe the Uber driver is someone that you used to have a relationship with. They may be someone that you know in your personal life, or even someone who has made you uncomfortable at work. If you have experienced harassment, or there is a volatile relationship with someone – even if it has nothing to do with Uber – blocking the person may be the safe thing to do.
Get Legal Help
Have you been harmed by an Uber driver? You can have legal help. Attorney Bret Stanley represents people who have been hurt in Uber accidents and incidents. He also represents people who have been hurt because of assault and sexual assault while using Uber. Contact us now for assistance.