To report an Uber driver for harassment, use the app or make a report from Uber’s website. Identify the trip involved and provide the details. You can expect an Uber representative to contact you for more information. If you are in immediate danger, call 911.
Steps to Report an Uber Driver for Harassment
Report through the app
If you have experienced driver harassment during or because of an Uber ride, you may report the driver with these steps:
- Go into the app
- Navigate to account
- Select “Help”
- Choose “Help with a trip”
- Select the trip where there was a problem
- Use the Safety Incident Reporting Line or choose Report a safety incident involving a driver
- Provide the important details
Report online
You may report Uber driver harassment through the Uber website:
- Navigate to help.uber.com
- Select “Help with a trip”
- Choose “Safety”
- Use the Safety Incident Reporting Line or choose Report a safety incident involving a driver
- Provide the important details
- A representative may contact you for more information.
Other things you should do if you’re harassed by an Uber driver
When you’re harassed by an Uber driver, your safety is the most important concern. Reporting the harassment to Uber is the first thing you should do. In an emergency, call 911. In addition, you may report your concerns to law enforcement.
Most states allow a person to receive a restraining order for repeated incidents of harassment. Depending on the circumstances of your case, this may be a possibility.
If you report a driver for harassment, what happens next?
When you report a driver for harassment, Uber representatives determine what happens next. Most likely, the driver will receive an anonymous message stating behavioral expectations for Uber drivers. If a single, credible report is serious, the driver may be suspended. In addition, a driver may be suspended for repeated incidents of harassment.
What are the potential consequences of reporting an Uber driver for harassment?
Potential consequences of reporting an Uber driver for harassment include:
- It lowers the drivers rating (be sure to rate the driver, it is anonymous)
- The driver may lose access to the platform
- Data may be reported anonymously in Uber safety reports
- A team member may contact you for more information
- The driver may receive education from Uber and a statement of behavior expectations
- Criminal charges may be filed (if you report the incident to law enforcement)
Was I the victim of Uber harassment?
Remember that an Uber driver should never ask for your personal information. They don’t need it. Uber allows drivers and passengers to connect with anonymized phone numbers through the app. Other key details are hidden, too. If your driver asks for this information, even if it seems like innocent conversation, don’t provide it.
If the behavior of an Uber driver makes you uncomfortable, you can report your concerns to Uber. If necessary, involve law enforcement. Your safety is most important, so don’t hesitate to act if you are concerned for your safety.
Get Legal Help
Have you experienced harassment while using Uber? Contact attorney Bret Stanley to talk about your case.